Do prices include VAT?

All prices on our website are exclusive of VAT, this will be added at checkout so you can confirm the total amount prior to purchase.

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What is the delivery process for a bateau bath?

As soon as your order is dispatched, you will receive an email with tracking details. For UK deliveries, our baths are delivered with a 2-Man White Glove delivery service, where your item can be carried to the room of your choice and unpacked if you so desire. For non-UK deliveries, we recommend two people to be on site to receive and carry the bath.

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What payment methods do you accept?

We accept Visa, MasterCard, Maestro and American Express. All payments are processed through Stripe, a PCI Level 1 Service Provider, which offers the highest grade of payment processing security.

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How do I order a copper bath?

You can order our full range of products, including bathtubs of various finishes and other brassware, via the Witt and Berg website.

In order to place an order on our website, first navigate to the item you would like to purchase. To see all the details of a product, click on the image to open the product page, where you will find additional images and information about that item. Select the desired finish for your item, then press “Add to Cart”.

To complete your purchase, click on the cart icon in the upper right corner of the screen (or this may show as the current cart amount), and then click “checkout” at the bottom of the container. Fill in all necessary billing and shipping details and click “place order”. You will receive an invoice with your order confirmation email.

If you have any questions or concerns regarding the checkout process, please contact customer service at contact@wittandberg.com and we will be happy to assist in placing your order.

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Can I order if I am not in the UK?

Yes, all of our products can be shipped internationally. We can ship anywhere in the world. All baths are securely packed in a palletised, plywood crate to protect them on long distances. For an accurate shipping quote, please contact us at contact@wittandberg.com. Please note that delivery charges do not include import costs that may be due when the package reaches the country of destination.

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